One of my ten leadership beliefs is the importance of “everyone wants to succeed, and success is contagious.” I have never in all my life, in any career, in any country, at any time, met a person who tries to fail.  Everyone I have met wants to succeed.  So, the job of the leader is […]

I often am asked what is the most difficult role of the leader?  While there are many difficult roles, my experience and that of those with whom I’ve talked would say the most difficult and time-consuming task is getting the right leadership team in place. Adaptation Is a Must Organizations like human beings need to […]

There are several steps I have learned to follow when coming into an organization to lead a turnaround.  Normally, the organization is in crisis because it is not meeting its goals, and it has lost sight of its consumer or customer.  Human psychology is that when an organization gets into crisis, its people turn inward.  […]

Throughout my careers as an officer in the U. S. Army, CEO of The Procter & Gamble Company, and Secretary of the Department of Veterans Affairs; I learned that the most important trait of a leader is their character. Honesty Is Incredibly Important As a young Second Lieutenant, Airborne, Ranger, Infantry Officer leading First Platoon, […]

Different situations elicit different behaviors.  Factors that impact these situations that we experience come from our structural, social, and personal surroundings. Our environment can have a tremendous impact in how we act, and how our actions impact those around us.  Let’s examine below how the different structures in both the government and private sector impact […]