The Most Challenging Role of Being a Leader

I often am asked what is the most difficult role of the leader?  While there are many difficult roles, my experience and that of those with whom I’ve talked would say the most difficult and time-consuming task is getting the right leadership team in place. Adaptation Is a Must Organizations like human beings need to […]

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Leading An Organization’s Turnaround

There are several steps I have learned to follow when coming into an organization to lead a turnaround.  Normally, the organization is in crisis because it is not meeting its goals, and it has lost sight of its consumer or customer.  Human psychology is that when an organization gets into crisis, its people turn inward.  […]

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The Most Important Trait Of A Good Leader

Throughout my careers as an officer in the U. S. Army, CEO of The Procter & Gamble Company, and Secretary of the Department of Veterans Affairs; I learned that the most important trait of a leader is their character. Honesty Is Incredibly Important As a young Second Lieutenant, Airborne, Ranger, Infantry Officer leading First Platoon, […]

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Recent Posts

What is The Center of Your World Map?

As a leader it is always our responsibility to escape our own ethnocentricity, work to understand other people’s culture, and empathize with their context to improve their lives.  As the Chairman, President & CEO of The Procter & Gamble (P&G) Company I would go into the homes of consumers all over the world, watch them […]

Celebrating 50 Years of Our All-Volunteer Military and the Immigrants Who Strengthen It

When Captain Florence “Flo” Groberg was awarded the Medal of Honor in November 2015 for his heroic actions in Afghanistan, I was privileged to attend the White House ceremony as Secretary of Veterans Affairs. An Airborne Ranger qualified infantry officer, Flo tackled a suicide bomber in Afghanistan, causing a second suicide bomber to detonate his […]

A Message from the 8th Secretary of Veterans Affairs About Memorial Day

On the last Monday of May, we pay tribute and acknowledge the sacrifices of courageous men and women who placed the interests of others above their own. In service to our Nation at Guadalcanal and Bastogne, the Chosin Reservoir and Pusan, at Khe Sanh, on the DMZ, in Fallujah and Kabul, and at hundreds of […]