I often am asked what is the most difficult role of the leader?  While there are many difficult roles, my experience and that of those with whom I’ve talked would say the most difficult and time-consuming task is getting the right leadership team in place. Adaptation Is a Must Organizations like human beings need to […]

There are several steps I have learned to follow when coming into an organization to lead a turnaround.  Normally, the organization is in crisis because it is not meeting its goals, and it has lost sight of its consumer or customer.  Human psychology is that when an organization gets into crisis, its people turn inward.  […]

Throughout my careers as an officer in the U. S. Army, CEO of The Procter & Gamble Company, and Secretary of the Department of Veterans Affairs; I learned that the most important trait of a leader is their character. Honesty Is Incredibly Important As a young Second Lieutenant, Airborne, Ranger, Infantry Officer leading First Platoon, […]