We walked over to the VA headquarters building before 4 p.m.  Once we walked in the door, Diane and I were inundated with our former colleagues and friends.  We introduced our daughter Jenny and her husband Scott Rowland.  First it was the members of Protocol, then our photographers, then our Special Agents, and then office […]

Thursday morning Ray Toenniessen, Associate Vice President of IVMF, picked me up and took me to the new National Veterans Resource Center, a new building on the Syracuse campus that will house IVMF and its resources.  It is a beautiful new building, funded primarily by a donation by Dan D’Aniello, Co-Founder of Carlyle and Chair […]

I recently spoke to the partners and employees of SynFiny, a Cincinnati-based global consulting firm, about my leadership of the Department of Veterans Affairs.  I was asked to talk specifically about how to change corporate culture.  I began my talk by asking an important question, “What do you do, and what steps do you take, […]