It was my honor to teach again at Harvard Business School on November 29.  I  joined my friend Professor Ryan Buell in class 27 (of 28) of his Managing Service Operations Course.  In 2016 Ryan and his colleagues Robert Huckman and Sam Travers studied the transformation we led at the Department of Veterans Affairs and […]

Bob McDonald recently received the President’s Award for Lifetime Achievement from the U.S. Chamber of Commerce Foundation which is affiliated with the U.S. Chamber of Commerce. https://youtu.be/QJPm6NAp2CU The award was bestowed upon McDonald because of his leadership in creating long-term economic opportunities that allow transitioning service members, veterans, military spouses, and caregivers to thrive in their […]

The Diane J. and Robert A. McDonald Family Foundation was recently recognized by the Disabled American Veterans (DAV) at their Dinner of Gratitude on September 27, 2021 for being a “champion for veterans and DAV’s mission.”  The McDonald family, led by past Secretary of the Department of Veterans Affairs, Robert A. McDonald, helped raise money […]

The 2021 West Point Association of Graduates (WPAOG) Nominating Committee recently met, with the primary task to select and recommend to the Membership, nominees for open governance positions. The Committee had a difficult task because many highly qualified graduates had submitted nomination packets. Nomination Process In accordance with the organization’s Bylaws, the Nominating Committee was […]

Recently, I had the opportunity to be a part of the “march back” to West Point with the class of 2025.  It was interesting to see the different dynamics between this new class and my class of 1975.  Information, stories, and sage advice were shared with these future leaders about different experiences they will face […]

As a leader it is always our responsibility to escape our own ethnocentricity, work to understand other people’s culture, and empathize with their context to improve their lives.  As the Chairman, President & CEO of The Procter & Gamble (P&G) Company I would go into the homes of consumers all over the world, watch them […]

When Captain Florence “Flo” Groberg was awarded the Medal of Honor in November 2015 for his heroic actions in Afghanistan, I was privileged to attend the White House ceremony as Secretary of Veterans Affairs. An Airborne Ranger qualified infantry officer, Flo tackled a suicide bomber in Afghanistan, causing a second suicide bomber to detonate his […]

On the last Monday of May, we pay tribute and acknowledge the sacrifices of courageous men and women who placed the interests of others above their own. In service to our Nation at Guadalcanal and Bastogne, the Chosin Reservoir and Pusan, at Khe Sanh, on the DMZ, in Fallujah and Kabul, and at hundreds of […]

During my 33-years working for The Procter & Gamble Company, it often seemed that business people wanted to be associated with the strategy of the Company but not its execution.  Being involved in strategy seemed more fitting for leaders, and graduates of the world’s best MBA programs.  I once joked with Larry Bossidy, the co-author […]

Robert McDonald will be the keynote speaker at the upcoming 2022 North America Edition of Break the ceiling touch the sky. The virtual summit which takes place on February 28th will bring together virtually the region’s best organizations and C-Suite leaders to exchange and learn best practices on leadership, diversity & inclusion and success across […]